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ISO 9001 quality management system certification ISO 9001 is a quality management system standard issued by the International Organization for Standardization. It is designed to help organizations establish an effective quality management system and improve product quality and customer satisfaction. This certification is applicable to all industries and fields, including manufacturing, service industries, medical institutions, etc. Through ISO 9001 certification, organizations can prove that the quality of their products or services meets international standards, thereby gaining customer trust and market recognition.